Shipping Policy

Effective Date: January 2026

At Derma Relief, we know how excited you are to receive your skincare essentials — so we’ve designed our shipping process to be smooth and transparent.

Order Processing
We aim to process all orders within 1–3 business days after payment confirmation. During high season or sale periods, processing may take slightly longer.

Shipping Times
Once shipped, delivery typically takes:

Within the USA: 5–8 business days

International Orders: 10–15 business days

These timelines are estimates — carriers may vary due to customs, holidays, or weather.

Shipping Method
All orders are sent via secure, tracked shipping. You’ll receive a tracking number via email as soon as your order is dispatched so you can monitor delivery.

Cancellations & Changes
If you need to modify or cancel your order, contact our support team as soon as possible. If the order has already been processed or shipped, changes may not be possible — in which case our Return & Refund Policy applies.

Questions?
Reach out to us anytime — we’re here to help make your delivery experience seamless.