Last Updated: January 2026
We want you to love your Derma Relief products. If for any reason you’re not completely satisfied, here’s how returns and refunds work:
Returns
You may return eligible products within 30 days of delivery.
Conditions for Return
Product must be unused and in original packaging
All accessories and free gifts included
How to Initiate a Return
Email yourdermarelief@gmail.com with:
Order number
Reason for return
Photos (if damaged or defective)
Our support team will guide you through the process.
Return Shipping Costs
Return shipping is at the customer’s expense, unless the return is due to an error on our part.
Refunds
Once we inspect the returned product, we’ll notify you of refund approval. Approved refunds go back to your original payment method and may take 5–10 business days.
Damaged or Defective Items
If your order arrives damaged or defective, contact us immediately with photos — we’ll replace or refund at no extra cost.
Exchanges
We currently do not offer direct exchanges. Please return the item for refund and place a new order.
© 2026 Derma Relief. All rights reserved.
<div class="dynamic-checkout__content" id="dynamic-checkout-cart" data-shopify="dynamic-checkout-cart"> <shopify-accelerated-checkout-cart wallet-configs="[{"supports_subs":true,"supports_def_opts":false,"name":"shop_pay","wallet_params":{"shopId":59191230510,"merchantName":"Derma Relief | Anti-Friction Stick Relieves Pain and Redness in 2 Minutes","personalized":true}},{"supports_subs":true,"supports_def_opts":false,"name":"paypal","wallet_params":{"shopId":59191230510,"countryCode":"US","merchantName":"Derma Relief | Anti-Friction Stick Relieves Pain and Redness in 2 Minutes","phoneRequired":false,"companyRequired":false,"shippingType":"shipping","shopifyPaymentsEnabled":true,"hasManagedSellingPlanState":false,"requiresBillingAgreement":false,"merchantId":"DABHMANABCCBU","sdkUrl":"https://www.paypal.com/sdk/js?components=buttons\u0026commit=false\u0026currency=USD\u0026locale=en_US\u0026client-id=AbasDhzlU0HbpiStJiN1KRJ_cNJJ7xYBip7JJoMO0GQpLi8ePNgdbLXkC7_KMeyTg8tnAKW4WKrh9qmf\u0026merchant-id=DABHMANABCCBU\u0026intent=authorize"}}]" access-token="5ac36b47a701fa6a900447eba14dc27a" buyer-country="US" buyer-locale="en" buyer-currency="USD" shop-id="59191230510" cart-id="4d350bdbf2e2fb2fac8b0be20fe5f722" enabled-flags="["d6d12da0","ce346acf","c0874428"]" > <div class="wallet-button-wrapper"> <ul class='wallet-cart-grid wallet-cart-grid--skeleton' role="list" data-shopify-buttoncontainer="true"> <li data-testid='grid-cell' class='wallet-cart-button-container'><div class='wallet-cart-button wallet-cart-button__skeleton' role='button' disabled aria-hidden='true'> </div></li><li data-testid='grid-cell' class='wallet-cart-button-container'><div class='wallet-cart-button wallet-cart-button__skeleton' role='button' disabled aria-hidden='true'> </div></li> </ul> </div> </shopify-accelerated-checkout-cart> <small id="shopify-buyer-consent" class="hidden" aria-hidden="true" data-consent-type="subscription"> One or more of the items in your cart is a recurring or deferred purchase. By continuing, I agree to the <span id="shopify-subscription-policy-button">cancellation policy</span> and authorize you to charge my payment method at the prices, frequency and dates listed on this page until my order is fulfilled or I cancel, if permitted. </small> </div>
